OPD Executive

The OPD Executive will be responsible for managing outpatient department coordination, patient registration support, appointment scheduling, patient flow, doctor consultation assistance, documentation, and interdepartmental communication at Health1 Hospital, Ahmedabad. This requires any graduate qualification, 1–2 years of experience, good communication skills, computer knowledge, and patient-friendly behavior. The candidate will ensure smooth OPD workflow and a positive patient experience.

Roles & Responsibilities

• Coordinate daily OPD patient flow and outpatient service operations.
• Assist patients with registration, consultation process, reports, and department guidance.
• Manage appointment schedules, doctor availability, waiting queues, and patient movement.
• Guide patients to consultation rooms, diagnostics, billing, pharmacy, and procedure areas.
• Verify patient details, OPD files, reports, and required documents before consultation.
• Coordinate with doctors, nurses, front office, billing, laboratory, radiology, and pharmacy teams.
• Track delays, pending investigations, repeat consultation needs, and patient concerns.
• Maintain OPD registers, patient trackers, daily reports, and coordination records.
• Handle patient queries politely and escalate complaints to seniors when required.
• Support follow-up appointments, referrals, procedures, and admission coordination.
• Ensure OPD areas remain organized, clean, and patient-friendly.
• Follow hospital SOPs, patient privacy standards, and service protocols.
• Monitor patient waiting time and support faster consultation workflow.
• Maintain confidentiality of patient records and hospital information.
• Improve patient experience through timely communication and proper coordination.

Health1 Super Speciality Hospitals is a modern group of healthcare facilities that started its journey in 2017 with a mission to create a healthier society and deliver the best patient‑centric care. The hospital group focuses on over 40+ super‑speciality branches, offering advanced infrastructure, cutting‑edge technology, and ultra‑modern medical facilities along with patient comfort and compassionate care.

At the Shilaj branch (West Ahmedabad), the hospital is a 151+ bedded ultra‑modern super‑speciality facility featuring multiple state‑of‑the‑art operation theatres, Cath Labs, a large ICU, 24×7 emergency services, dedicated dialysis, radiology, pathology, physiotherapy centres, and more , all under one roof to provide comprehensive healthcare services.

Health1 believes in a multidisciplinary and holistic approach to medical care, tailoring treatments to individual needs and ensuring smooth patient experiences to support faster recovery. Their philosophy emphasises ethical, quality healthcare at affordable pricing, combining advanced technologies with expert doctors to form “the hospital that cares.”