OPD Associate

OPD Associate responsible for supporting outpatient department operations, patient registration, appointment coordination, documentation, and front-desk workflow. Skilled in OPD coordination, patient support, data entry, service communication, and hospital process assistance.

Roles & Responsibilities

• Manage OPD patient registration and appointment support.
• Coordinate patient flow across consultation areas.
• Assist patients with OPD process guidance.
• Maintain OPD records and documentation accurately.
• Coordinate with doctors, nurses, and front office teams.
• Support billing and diagnostic coordination when required.
• Handle patient inquiries professionally.
• Monitor waiting area and service flow.
• Prepare OPD reports and daily summaries.
• Maintain confidentiality of patient information.
• Follow hospital OPD procedures and SOPs.
• Contribute to patient satisfaction and service efficiency.