PRO Executive

Dynamic PRO Executive responsible for managing patient relations, public communication, referral coordination, and hospital brand representation. Skilled in customer service, relationship management, communication, and healthcare service promotion.

Roles & Responsibilities

• Manage patient relations and customer service activities.
• Handle patient inquiries and service-related communications.
• Coordinate with doctors and hospital departments effectively.
• Build relationships with referral doctors and healthcare partners.
• Assist patients and visitors with hospital services.
• Resolve patient concerns and feedback professionally.
• Promote hospital services and healthcare programs.
• Support marketing and outreach initiatives.
• Maintain communication records and reports accurately.
• Organize health camps and awareness programs.
• Ensure high standards of patient satisfaction.
• Coordinate VIP patient and corporate client services.
• Participate in hospital branding and promotional activities.
• Support community engagement initiatives.
• Contribute to hospital growth and reputation management.