Unit Operations Manager

We are looking for a Unit Operations Manager to oversee healthcare center operations, patient service coordination, team management, and daily workflow efficiency. The requires strong operational knowledge, healthcare management skills, and the ability to coordinate departments for smooth patient care and business performance.

Role & Responsibilities:

• Manage day-to-day operations of the healthcare unit.
• Coordinate between clinical, administrative, billing, and patient service teams.
• Ensure smooth patient flow from registration to consultation and follow-up.
• Monitor operational performance, center productivity, and service quality.
• Implement healthcare operations processes and center-level SOPs.
• Support appointment management, patient coordination, and service delivery.
• Track center performance indicators and prepare regular reports.
• Resolve operational issues and support quick decision-making at unit level.
• Ensure staff discipline, duty allocation, and team coordination.
• Support patient satisfaction initiatives and complaint resolution.
• Coordinate with senior management for operational planning and improvements.
• Maintain compliance with internal policies and healthcare standards.
• Identify process gaps and recommend workflow improvements.
• Support center growth through efficient operations and patient-focused service.