We are hiring a Unit Admin Lead with hospital background experience to manage administrative operations, patient care coordination, hospital process compliance, and center-level support services. The requires strong knowledge of hospital administration, operations, NABH standards, and team supervision to ensure smooth daily functioning.
Role & Responsibilities:
- Manage daily administrative operations of the healthcare unit.
- Supervise front office, housekeeping, facility, support, and coordination teams.
- Ensure smooth patient flow, service delivery, and department coordination.
- Maintain hospital administration standards and operational discipline.
- Monitor patient care support services and resolve administrative issues.
- Ensure compliance with NABH, safety, documentation, and quality standards.
- Coordinate with doctors, clinical teams, and management for unit operations.
- Handle vendor, facility, maintenance, and general administration activities.
- Monitor attendance, manpower planning, duty schedules, and staff performance.
- Support billing, patient relations, and operational reporting functions.
- Ensure cleanliness, safety, infrastructure readiness, and patient comfort.
- Handle patient complaints and operational escalations professionally.
- Maintain records related to administration, assets, compliance, and audits.
- Drive continuous improvement in hospital operations and patient service quality.