Senior Executive TPA

The Senior Executive TPA will be responsible for handling TPA, mediclaim, cashless approvals, insurance documentation, pre-authorization, claim follow-up, discharge billing coordination, and patient support at Masina Hospital, Mumbai. This requires any graduate qualification with 1–3 years of experience in TPA, mediclaim, insurance desk, or hospital billing coordination.

Roles & Responsibilities

• Handle TPA, insurance, mediclaim, cashless, and corporate patient documentation.
• Verify patient details, policy documents, proof, admission notes, and eligibility requirements.
• Coordinate pre-authorization, enhancement, query reply, and final approval process.
• Follow up with insurance companies, TPA portals, doctors, MRD, billing, and patients.
• Maintain TPA files, approval records, claim trackers, and daily status reports.
• Coordinate discharge billing and final claim approval to avoid patient delays.
• Explain insurance process, approval status, and payment responsibilities to patients politely.
• Track pending approvals, claim queries, denials, and documentation gaps.
• Coordinate with billing, nursing, consultants, accounts, and front office teams.
• Maintain confidentiality of patient, insurance, and financial information.
• Prepare MIS reports and claim status updates for seniors.
• Ensure accurate, timely, and patient-friendly TPA support.

Masina Hospital Trust is a historic healthcare institution committed to delivering compassionate, affordable, and quality medical care. The hospital serves patients across multiple specialties while maintaining a strong focus on trust, ethics, and community service.

Our Legacy

Masina Hospital has a long-standing legacy in healthcare, built on decades of dedicated service to patients. Over the years, it has evolved into a trusted institution known for its commitment to humanitarian care, clinical excellence, and service to society.

The hospital continues to uphold its founding principles of providing accessible healthcare, especially to underserved communities, while maintaining high standards of medical practice.

Our Mission

• To provide affordable and quality healthcare services to all
• To deliver compassionate and ethical medical care
• To serve society with dedication and responsibility
• To ensure continuous improvement in healthcare delivery

Our Vision

To remain a trusted healthcare institution recognized for its commitment to compassionate care, medical excellence, and service to the community.

Our Services / What We Offer

Masina Hospital Trust provides a wide range of healthcare services, including:

• Multi-speciality medical care
• Emergency and critical care services
• Surgical and inpatient care
• Diagnostic and laboratory services
• Community health and outreach services

Why Choose Us

• Strong legacy of trust and service in healthcare
• Patient-first and compassionate approach
• Affordable and accessible healthcare services
• Experienced medical professionals and support staff
• Commitment to ethical medical practice

Our Team

The hospital is supported by a dedicated team of doctors, nurses, administrators, and healthcare professionals who work together to provide safe, effective, and compassionate care to patients.

Infrastructure / Technology

Masina Hospital Trust is equipped with essential modern medical infrastructure and diagnostic facilities to support effective treatment and patient care.

Our Commitment

Masina Hospital Trust is committed to continuing its legacy of service by delivering high-quality, ethical, and compassionate healthcare. The institution places strong emphasis on patient dignity, trust, and community welfare.