Patient Care Coordinator

Dedicated Patient Care Coordinator responsible for managing patient communication, appointment coordination, service guidance, and smooth care support throughout the patient journey.

Roles & Responsibilities

• Coordinate patient appointments and treatment schedules.
• Guide patients through hospital or clinic processes.
• Communicate with doctors, nurses, and support departments.
• Maintain patient records and coordination documentation.
• Handle patient inquiries and service-related concerns.
• Support admission, billing, and follow-up coordination.
• Monitor patient satisfaction and service quality.
• Educate patients regarding treatment steps and instructions.
• Coordinate diagnostic tests and consultation updates.
• Maintain confidentiality of patient information.
• Prepare patient service reports when required.
• Contribute to smooth and patient-friendly care delivery.