OPD Coordinator

Dedicated OPD Coordinator responsible for managing outpatient department operations, patient coordination, appointment scheduling, and customer service activities within hospital environments. Skilled in communication, patient relationship management, front office coordination, and healthcare operations support. Experienced in ensuring smooth OPD workflows and delivering excellent patient experiences.

Roles & Responsibilities

• Coordinate outpatient department operations efficiently.
• Manage patient appointments and registration activities accurately.
• Assist patients with consultation scheduling and service coordination.
• Coordinate with doctors and departments for smooth patient flow.
• Maintain OPD records and patient documentation systematically.
• Handle patient inquiries and resolve service-related concerns promptly.
• Ensure professional communication and customer service standards.
• Support billing and insurance coordination activities when required.
• Monitor patient waiting times and operational efficiency regularly.
• Maintain confidentiality of patient and hospital information.
• Coordinate follow-up appointments and patient communication activities.
• Prepare OPD reports and operational summaries accurately.
• Ensure cleanliness and organization within OPD reception areas.
• Support emergency patient coordination when required.
• Contribute to patient satisfaction and healthcare service excellence initiatives.

Dr. Jivraj Mehta Smarak Health Foundation was established to honor the remarkable contributions of Dr. Jivraj Mehta in the fields of medical education, healthcare services, administration, and research. Built on a vision of accessible and community-focused healthcare, the foundation actively engages in clinical, laboratory, and field research, particularly addressing the needs of urban, rural, and underserved populations.

Founded through the dedication of Ratubhai Adani, the institution came into existence with the support of generous philanthropists. Since its commissioning on 2nd October 1989, it has grown into a trusted healthcare provider offering comprehensive medical services with compassion, innovation, and excellence.

The foundation operates a 205-bed multi-specialty hospital, delivering round-the-clock patient care through a team of experienced consultants, specialists, and medical professionals. With advanced medical technology and a strong emphasis on affordability, the institution continues to uphold its legacy of healing and service.

• Established: 2nd October 1989
• Capacity: 205-bed multi-specialty hospital
• Medical Team: 150+ doctors and 100+ consultants
• Services: 24/7 emergency and patient care
• Key Facilities: ICU, Cardiac ICU, NICU/PICU, Dialysis Unit, Cath Lab
• Departments: Cardiology, Radiology, Pathology, Physiotherapy, Oncology, Urology
• Surgical Care: Advanced operation theatres for complex procedures
• Patient Amenities: General wards to VIP rooms
• Focus Areas: Community health, cardio-respiratory research, preventive care
• Mission: Affordable, accessible, and quality healthcare for all