Public Relations Officer

The Public Relations Officer will manage patient relations, communication, grievance handling, hospital coordination, and public interaction activities at Saraswati Hospital, Ahmedabad. This requires Any Graduate qualification with strong communication skills, patient relationship management ability, coordination skills, and healthcare service understanding.

Roles & Responsibilities

• Manage communication between hospital, patients, attendants, and external stakeholders.
• Support patient relations and improve overall patient experience.
• Handle patient queries, feedback, complaints, and grievance resolution.
• Coordinate with doctors, nursing staff, administration, billing, and support departments.
• Guide patients regarding hospital services, processes, and available facilities.
• Maintain professional communication during patient interactions.
• Collect patient feedback and share improvement suggestions with management.
• Support patient counselling and service recovery activities.
• Maintain patient relationship records and communication reports.
• Assist in hospital events, awareness programs, and public communication activities.
• Coordinate with internal teams to resolve patient concerns quickly.
• Maintain confidentiality of patient information.
• Support brand image and reputation management activities.
• Ensure positive communication between hospital and community.
• Deliver professional and patient-focused public relations services.

Saraswati Multispeciality Hospital is a leading 110-bed NABH-accredited multispeciality hospital located in Bopal, Ahmedabad, Gujarat. With a healthcare legacy of over 40 years, the hospital is dedicated to delivering high-quality, affordable, and accessible healthcare through advanced medical technology, experienced specialists, and compassionate patient care.

Founded by Dr. M. S. Agarwal and Dr. Chintan Agarwal, Saraswati Hospital has grown into one of Ahmedabad's trusted healthcare institutions. The hospital offers 27 medical and surgical specialties under one roof, providing comprehensive treatment through a multidisciplinary approach and modern infrastructure.

Vision

To redefine quality healthcare by treating "Humancare" as a passion rather than "Healthcare" as a profession, ensuring compassionate, ethical, and patient-centered medical services.

Mission

The hospital's mission is:

"Quality, Empathetic, and Holistic Care that is Affordable and Accessible."

Inspired by the Sanskrit verse:

"I desire neither kingdom, nor heaven, nor liberation; I only wish to remove the suffering of those in distress."

Core Values

Saraswati Hospital is guided by the principles of:

• Quality Healthcare
• Compassion and Empathy
• Holistic Patient Care
• Accessibility and Affordability
• Clinical Excellence
• Ethical Medical Practice
• Continuous Innovation

Centres of Excellence

The hospital provides comprehensive healthcare across 27 specialties, including:

• General & Laparoscopic Surgery
• General Medicine & Diabetology
• Orthopaedics & Joint Replacement
• Obstetrics & Gynaecology
• Pediatrics & Neonatology
• Cardiology
• Neurology
• Neuro & Spine Surgery
• Gastroenterology
• Surgical Gastroenterology
• Nephrology
• Pulmonology
• Urology
• Medical Oncology
• Surgical Oncology
• Endocrinology
• Critical Care
• Pain Management
• Bariatric & Metabolic Surgery
• Plastic & Cosmetic Surgery
• Thoracic & Vascular Surgery
• Dermatology & Cosmetology
• Ophthalmology
• ENT
• Dental Services
• Radiology
• Pathology

Advanced Infrastructure

Saraswati Multispeciality Hospital features modern healthcare facilities, including:

• 110-bed multispeciality hospital
• 23-bed Intensive Care Unit (ICU)
• Advanced Cardiac Catheterization Laboratory (Cath Lab)
• Modular Operation Theatres
• 24×7 Emergency & Trauma Care
• Digital Radiology and Imaging
• Pathology Laboratory
• Pharmacy
• Physiotherapy Unit
• Audiometry, EEG, NCV, EMG, PFT, TMT, and 2D Echo services
• Canteen and Dietician Services

Medical Team

The hospital is supported by:

• 50+ doctors
• 150+ qualified healthcare professionals
• Experienced nursing, paramedical, and support staff committed to delivering safe and personalized patient care.

Why Choose Saraswati Multispeciality Hospital?

• Over 40 years of healthcare excellence.
• NABH-accredited healthcare facility.
• 27 specialties under one roof.
• Experienced multidisciplinary team of specialists.
• Advanced Cath Lab and critical care services.
• 24×7 emergency and trauma care.
• Affordable, accessible, and patient-focused treatment.
• Modern infrastructure with advanced diagnostic facilities.

Hospital Location

Saraswati Multispeciality Hospital Near Shivalik Satyamev, Vakil Saheb Bridge, Ambli–Bopal T Junction, S.P. Ring Road, Bopal, Ahmedabad – 380058, Gujarat, India.

Our Commitment

Saraswati Multispeciality Hospital remains committed to providing quality, empathetic, and holistic healthcare through experienced medical professionals, advanced technology, and ethical clinical practices. By combining innovation with compassion, the hospital continues its mission of improving the health and well-being of the communities it serves.

Official Website