Receptionist

We are hiring a Receptionist to manage hospital reception, patient enquiries, appointment scheduling, calls, visitor guidance, and front desk support. The candidate should have strong communication skills, customer service attitude, basic computer knowledge, and the ability to handle patients and attendants politely in a busy hospital environment.

Role & Responsibilities:

• Greet patients, visitors, and attendants professionally.
• Answer phone calls and respond to hospital-related enquiries.
• Register patients and update basic details accurately.
• Schedule appointments and guide patients to the correct department.
• Maintain reception records, registers, and daily reports.
• Coordinate with doctors, nurses, billing, pharmacy, and diagnostic teams.
• Support patient queue management and waiting area coordination.
• Provide information about hospital services and available facilities.
• Handle patient concerns politely and inform seniors when needed.
• Maintain cleanliness and discipline at the reception desk.
• Assist in billing, report collection, and document handling.
• Ensure patient confidentiality and respectful communication.
• Support admission and discharge coordination when required.
• Follow hospital front office protocols and service standards.