Billing Manager

The Billing Manager will manage hospital billing operations, OPD/IPD billing workflow, discharge billing, tariff control, billing team supervision, payment coordination, patient query handling, and financial documentation at EPIC Multispeciality Hospital, Ahmedabad. This requires a bachelors degree in commerce, accounting, or related field with MBA Finance preferred and 10–12 years of billing experience.

Roles & Responsibilities

• Manage complete OPD, IPD, emergency, procedure, diagnostic, package, and discharge billing operations.
• Supervise billing executives and ensure accurate, timely, and transparent billing workflow.
• Verify patient bills, doctor charges, procedure charges, pharmacy, laboratory, radiology, and package charges.
• Monitor discharge billing clearance and coordinate with nursing, pharmacy, lab, radiology, TPA, accounts, and administration teams.
• Review billing errors, missing charges, tariff mismatch, discounts, refunds, and billing disputes.
• Ensure billing SOPs, tariff rules, approval process, financial controls, and documentation standards are followed.
• Handle patient and attendant billing queries professionally and escalate critical issues when required.
• Prepare daily billing reports, outstanding reports, collection reports, discharge reports, and billing MIS.
• Coordinate with finance and accounts teams for reconciliation, collections, and payment tracking.
• Train billing staff on hospital software, billing process, tariff usage, and patient communication.
• Maintain confidentiality of patient and financial information.
• Ensure smooth, compliant, accurate, and patient-friendly billing department operations.

EPIC Multispecialty Hospital is a leading 280-bedded advanced healthcare facility established in 2019 in Ahmedabad. The hospital is committed to delivering high-quality, patient-centric care across a wide range of medical specialties with the support of modern infrastructure and advanced technology.

With a team of experienced doctors, skilled nursing staff, and dedicated healthcare professionals, EPIC Multispecialty Hospital ensures comprehensive treatment and personalized care for every patient. The hospital is equipped with state-of-the-art operation theatres, critical care units, and diagnostic services to handle complex medical cases efficiently.

It offers 24×7 emergency and trauma care services, including ICU-enabled ambulance support, ensuring timely medical assistance. EPIC Multispecialty Hospital continuously strives to maintain excellence in healthcare through innovation, compassion, and a commitment to clinical quality.