Assistant Manager-Billing

The Assistant Manager will manage billing workflow by supervising billing executives, checking bill accuracy, supporting discharge clearance, handling patient billing queries, and coordinating with accounts, TPA, nursing, pharmacy, laboratory, and radiology teams.

Roles & Responsibilities

• Supervise OPD, IPD, emergency, diagnostic, pharmacy, and discharge billing.
• Verify billing accuracy, tariff use, package details, discounts, and approvals.
• Guide billing team on process, documentation, and patient communication.
• Coordinate with nursing, pharmacy, lab, radiology, TPA, accounts, and administration.
• Support discharge billing clearance and payment reconciliation.
• Handle patient billing queries, disputes, and escalations professionally.
• Maintain billing MIS, daily reports, revenue cycle updates, and audit records.
• Identify billing gaps, missed charges, and process errors.
• Ensure compliance with hospital billing SOPs.
• Deliver accurate, transparent, and patient-friendly billing services.