Assistant Manager - OP-IP

The Assistant Manager - OP-IP will manage OPD and IPD operations, admission and discharge coordination, patient flow, interdepartmental follow-up, documentation, and service quality at Cloudnine Hospital, Delhi. This requires any graduate or hospital administration qualification with 1–2 years of experience.

Roles & Responsibilities

• Coordinate OPD and IPD operations to ensure smooth patient service workflow.
• Monitor patient registration, appointments, admission, transfer, discharge, and billing coordination.
• Coordinate with doctors, nursing, billing, diagnostics, pharmacy, front office, and patient care teams.
• Track patient queries, pending reports, approvals, discharge tasks, and service delays.
• Maintain OP-IP operational reports, patient trackers, daily updates, and MIS data.
• Handle patient and attendant concerns politely and escalate unresolved issues.
• Support process improvement to reduce waiting time and improve patient experience.
• Ensure hospital SOPs, service standards, and documentation discipline are followed.
• Support staff coordination, duty planning, and departmental communication.
• Ensure organized, efficient, and patient-friendly OP-IP operations.

Cloudnine Group of Hospitals is a leading healthcare provider specializing in maternity, women’s health, fertility, and pediatric care. The organization is dedicated to delivering high-quality, patient-centric services focused on the unique needs of women, mothers, and children.

Our Story

Cloudnine was established with the vision of creating a comprehensive and specialized healthcare ecosystem for women and children. Over the years, it has grown into a trusted network of hospitals across India, known for its clinical excellence, personalized care, and strong patient outcomes.

Our Mission

• To provide high-quality and specialized care for women and children
• To ensure safety, comfort, and personalized patient experience
• To adopt advanced medical practices and technologies
• To support families through every stage of care

Our Vision

To be the most trusted healthcare provider for women and children, delivering excellence in clinical care and patient experience.

Our Services / What We Offer

Cloudnine Group of Hospitals offers a wide range of specialized services:

• Maternity and pregnancy care
• Fertility and reproductive medicine
• Gynecology and women’s health services
• Neonatal and pediatric care
• Preventive healthcare and wellness programs

Why Choose Us

• Specialized focus on women and child healthcare
• Experienced team of doctors and specialists
• Advanced infrastructure and modern medical technology
• Patient-centric approach with emphasis on comfort and safety
• Strong reputation for quality and clinical outcomes

Our Team

Cloudnine is supported by a team of experienced obstetricians, gynecologists, pediatricians, neonatologists, and healthcare professionals dedicated to delivering compassionate and expert care.

Infrastructure / Technology

The hospitals are equipped with modern infrastructure, advanced diagnostic systems, and specialized facilities designed for maternity and pediatric care.

Our Commitment

Cloudnine Group of Hospitals is committed to delivering safe, reliable, and high-quality healthcare services. The organization emphasizes patient satisfaction, innovation, and continuous improvement in women and child healthcare.