Reception Executive

Professional Reception Executive responsible for managing front desk operations, handling patient interactions, and ensuring smooth administrative support within hospital environments. Skilled in appointment scheduling, customer service, communication, and patient coordination. Experienced in maintaining front office efficiency while delivering excellent patient experiences.

Roles & Responsibilities

• Welcome patients and visitors professionally at the reception desk.
• Manage appointment scheduling and patient registration processes.
• Handle incoming calls and patient inquiries efficiently.
• Maintain patient records and front office documentation accurately.
• Coordinate with departments regarding appointments and patient flow.
• Provide information regarding hospital services and procedures.
• Handle billing coordination and payment collection support.
• Ensure cleanliness and organization of reception areas.
• Resolve patient concerns and escalate issues when required.
• Maintain confidentiality of patient and organizational information.
• Prepare daily reports related to appointments and registrations.
• Support admission and discharge coordination activities.
• Follow hospital SOPs and customer service standards.
• Coordinate with healthcare staff for smooth operational support.
• Ensure positive patient experience and front office efficiency.

Shashwat Hospital is one of the leading oncology and hemato-oncology healthcare networks in Gujarat, dedicated to delivering comprehensive, compassionate, and patient-centered cancer care. As the largest dedicated cancer institute serving the Saurashtra-Kutch region, Shashwat Hospital combines clinical expertise, advanced technology, and multidisciplinary treatment approaches to improve outcomes and enhance the quality of life of patients and their families.

Driven by a passion for healing and excellence, Shashwat Hospital has established a strong presence across multiple cities in Gujarat, providing specialized cancer treatment and support services through an integrated healthcare network. The hospital's commitment extends beyond treatment, focusing on hope, dignity, and holistic care throughout every stage of the patient's journey.

Our Vision

To be a Centre of Excellence and the preferred choice for the community, doctors, and paramedical professionals in the field of Onco-Science.

Our Mission

To practice comprehensive and leading-edge oncology, promote active cancer research based on sound ethics, and deliver excellence in care with compassion while ensuring dignity, support, and trust throughout the journey beyond cancer.

Specialized Cancer Care Services

Shashwat Hospital offers a wide spectrum of advanced oncology services, including:

• Medical Oncology
• Hematology
• Pediatric Oncology
• Surgical Oncology
• Gynecological Oncology
• Bone Marrow Transplant Services
• Genetic Counseling and Family Screening
• Immunotherapy
• Targeted Therapy
• Chemotherapy
• Cancer Vaccination
• Palliative Care
• Onco Physiotherapy
• Onco Nutrition and Dietetics
• Day Care Treatment Services

Multidisciplinary Team of Experts

Shashwat Hospital is supported by a highly experienced team of medical oncologists, hematologists, surgical oncologists, gynecological oncologists, pediatric oncologists, genetic specialists, and critical care professionals. The multidisciplinary approach enables personalized treatment plans and evidence-based care tailored to each patient's needs.

Advanced Technology and Personalized Care

The hospital utilizes modern diagnostic and therapeutic technologies to provide precise, effective, and individualized treatment. Every patient receives comprehensive support throughout diagnosis, treatment, recovery, and survivorship, ensuring a patient-first approach built on compassion and transparency.

Our Reach

Shashwat Hospital has developed an extensive healthcare network across Gujarat, serving patients through centers located in Rajkot, Jamnagar, Junagadh, Veraval, Amreli, Morbi, Botad, Surendranagar, Gondal, Godhra, and other regions. This widespread presence enables greater access to quality oncology services for communities throughout the state.

Why Choose Shashwat Hospital?

• Leading oncology and hemato-oncology network in Gujarat
• Largest dedicated cancer institute in the Saurashtra-Kutch region
• Experienced multidisciplinary team of specialists
• Advanced cancer diagnostics and treatment technologies
• Personalized and patient-centered care
• Comprehensive support services and rehabilitation
• Commitment to ethics, research, and clinical excellence
• Strong focus on compassion, dignity, and quality of life

Our Commitment

At Shashwat Hospital, we believe that cancer care extends beyond treatment. Our mission is to inspire hope, foster resilience, and provide world-class healthcare with compassion. Through innovation, expertise, and unwavering dedication, we continue to serve as a trusted partner for patients and families in their journey toward healing and recovery.