Receptionist

Mane Care Hospital is looking for a Receptionist to manage front desk operations, patient registration, appointment coordination, calls, visitor handling, and basic administrative support. The requires good communication, computer knowledge, discipline, and a patient-friendly approach. The candidate will be the first point of contact for patients and visitors, ensuring smooth coordination between patients, doctors, and hospital departments.

Role & Responsibilities:

• Greet patients, visitors, and attendants politely and guide them to the correct department.
• Handle patient registration, appointment booking, inquiry management, and front desk coordination.
• Answer phone calls professionally and provide accurate information about doctors, services, and timings.
• Maintain patient records, registration details, appointment schedules, and visitor information properly.
• Coordinate with doctors, nursing staff, billing, laboratory, pharmacy, and other hospital departments.
• Manage patient queue, waiting area communication, and appointment flow efficiently.
• Collect basic patient details and verify information before forwarding to the concerned department.
• Assist patients with forms, admission guidance, OPD process, and hospital service information.
• Maintain cleanliness, discipline, and professional appearance at the reception area.
• Handle patient complaints or concerns calmly and escalate serious issues to the responsible person.
• Support billing and administrative teams with basic documentation and patient coordination.
• Maintain confidentiality of patient information and follow hospital communication standards.
• Update appointment changes, doctor availability, and patient follow-up information when required.
• Ensure smooth front office operations during busy hours and emergency situations.
• Provide a positive first impression through polite behavior, clear communication, and helpful service.

Mane Care Hospital is a multi-speciality healthcare institution committed to providing quality, affordable, and patient-focused medical services. Located in Kolhapur, Maharashtra, the hospital aims to deliver comprehensive healthcare through experienced medical professionals, advanced technology, and compassionate patient care.

The hospital focuses on providing accessible healthcare services while maintaining high standards of clinical excellence and patient safety. With modern medical infrastructure and a dedicated healthcare team, Mane Care Hospital strives to offer personalized treatment and improved health outcomes for every patient.

Vision

To become a trusted healthcare provider by delivering high-quality medical services with compassion, innovation, and excellence while improving the health and well-being of the community.

Mission

• To provide affordable and accessible healthcare services.
• To deliver patient-centered treatment with compassion and dignity.
• To maintain high standards of quality, ethics, and patient safety.
• To adopt modern medical technologies and treatment methods.
• To continuously improve healthcare services and patient outcomes.

Medical Services and Specialties

Mane Care Hospital offers healthcare services across several specialties, including:

• General Medicine
• Gastroenterology
• ENT Services
• Nephrology
• Obstetrics and Gynecology
• Infertility and IVF Services
• Pediatrics and Neonatal Care
• Psychiatry and Counseling Services
• Urology and Andrology
• Diagnostic and Imaging Services

Advanced Healthcare Facilities

The hospital is equipped with modern medical infrastructure and facilities such as:

• IVF and Test Tube Baby Centre
• Computerized Outpatient Department (OPD)
• Color Doppler Ultrasound Services
• Neonatal Intensive Care Unit (NICU)
• Pediatric Intensive Care Unit (PICU)
• Infertility Clinic
• Diagnostic and Laboratory Services
• Inpatient and Outpatient Care Facilities

Why Choose Mane Care Hospital?

• Experienced doctors and specialists
• Comprehensive healthcare services under one roof
• Advanced fertility and reproductive healthcare services
• Modern diagnostic and treatment facilities
• Patient-centered and compassionate care
• Focus on quality and safety standards
• Affordable healthcare solutions for the community

Our Commitment

At Mane Care Hospital, healthcare extends beyond treatment to building trust, improving quality of life, and supporting families throughout their healthcare journey. The hospital remains committed to delivering compassionate care and clinical excellence to the communities it serves.