Job Requirements
Job Role
Key Skills
Preference Languages
Job Description
Prashanth Hospitals is seeking a Call Centre Executive to manage inbound and outbound calls, address patient inquiries, and provide accurate information about hospital services. The involves maintaining communication records, ensuring service quality, and achieving performance targets.
Roles and Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner
- Address patient queries, resolve concerns, and provide accurate information
- Maintain records of calls, interactions, and follow-ups
- Adhere to call center processes, scripts, and quality standards
- Achieve performance metrics related to call handling and customer satisfaction
- Collaborate with internal teams for effective query resolution
- Continuously update knowledge of hospital services and processes
- Maintain a positive attitude and ensure high-quality patient experience
Similar Jobs at Prashanth Hospitals
About Prashanth Hospitals
Prashanth Hospitals is a trusted name in healthcare, known for its commitment to trust, compassion, and excellence. As a leading Prashanth multispeciality hospital, we offer comprehensive medical services with a strong focus on patient-centered care, ensuring personalized attention at every step.
Located in the heart of the city, Prashanth Hospital Chennai features advanced medical technology and modern infrastructure to support accurate diagnosis and effective treatment across specialties like Cardiology, Neurology, Orthopedics, Gastroenterology, and Women’s Health.
Our expert team of doctors and healthcare professionals is dedicated to delivering world-class care with empathy and expertise. At Prashanth Hospitals, we strive to make every patient feel supported, informed, and confident in their journey to better health.
To become an internationally acclaimed medical institution, providing excellent health care services to the patients from all walks of life.
Mission:
To sustain the trust of the patients by providing good quality health care services.
Quality of Care, Respect for persons, Professional Competence, Effectiveness of Care, Safety, Accessibility, Continuity of Care and Service, Creating public awareness on health matters.
Install Drlogy on your Android phone to manage your jobs.
- Apply to verified healthcare jobs
- Get instant interview alerts
- Track application status live
- Find jobs near your location
Download Drlogy from the App Store to access your jobs.
- Apply to verified healthcare jobs
- Get instant interview alerts
- Track application status live
- Find jobs near your location