Counsellor

Compassionate Counsellor responsible for guiding patients, explaining treatment processes, providing emotional support, and improving patient confidence throughout the IVF or healthcare journey.

Roles & Responsibilities

• Counsel patients regarding treatment plans and procedures.
• Explain IVF process, packages, and care instructions clearly.
• Provide emotional support to patients and families.
• Coordinate with doctors and clinical teams.
• Maintain counselling records and follow-up details.
• Address patient concerns professionally.
• Support appointment and treatment coordination.
• Educate patients about hospital services.
• Maintain confidentiality of patient information.
• Follow up with patients regularly.
• Support patient satisfaction initiatives.
• Contribute to smooth patient care coordination.