Manager

The Manager will be responsible for managing branch or laboratory operations, team coordination, business performance, customer service, reporting, and operational compliance. This requires leadership, communication skills, process management, and ability to coordinate with lab, sales, logistics, and customer support teams. The candidate will ensure smooth operations, quality service, and target-focused performance.

Roles & Responsibilities

• Manage daily branch, center, or laboratory operations.
• Coordinate with laboratory, accessioning, logistics, customer care, and sales teams.
• Monitor sample flow, report timelines, customer queries, and service quality.
• Supervise staff performance, attendance, discipline, and duty allocation.
• Track operational targets, business performance, and service improvement actions.
• Handle escalations related to samples, reports, customers, or partner centers.
• Maintain branch records, MIS reports, operational trackers, and documentation.
• Support business development, client coordination, and referral relationship activities.
• Ensure compliance with company SOPs, quality standards, and reporting processes.
• Coordinate inventory, consumables, equipment, and facility requirements.
• Prepare daily and monthly performance reports for senior management.
• Promote smooth operations, teamwork, and customer satisfaction.

Redcliffe Labs is a diagnostic service provider focused on making high-quality healthcare testing accessible and affordable across India. The organization delivers a wide range of diagnostic services with an emphasis on convenience, accuracy, and patient-centric care.

Our Story

Redcliffe Labs was established with the vision of transforming the diagnostic experience by combining advanced technology with accessibility. The organization has rapidly expanded its presence across India, offering reliable testing services and building trust among patients and healthcare providers.

Through innovation and a strong operational network, Redcliffe Labs continues to improve access to essential diagnostic services.

Our Mission

• To make diagnostic services accessible and affordable
• To deliver accurate and timely test results
• To enhance patient experience through convenience and innovation
• To support preventive and early diagnosis of diseases

Our Vision

To become a trusted and preferred diagnostic service provider by delivering quality healthcare solutions at scale.

Our Services / What We Offer

Redcliffe Labs provides a comprehensive range of diagnostic services, including:

• Preventive health check-ups
• Routine and specialized pathology tests
• Home sample collection services
• Diagnostic solutions for early detection and monitoring of diseases

Why Choose Us

• Focus on affordability and accessibility
• Wide network across India
• Advanced diagnostic technology
• Convenient home sample collection services
• Commitment to accurate and timely reporting
• Patient-centric approach

Our Team

Redcliffe Labs is supported by a team of experienced healthcare professionals, pathologists, and technical experts dedicated to delivering reliable diagnostic services.

Infrastructure / Technology

The organization leverages modern diagnostic infrastructure and advanced technologies to ensure high standards of accuracy and efficiency in testing and reporting.

Our Commitment

Redcliffe Labs is committed to improving healthcare outcomes by providing accessible, reliable, and high-quality diagnostic services. The organization focuses on innovation, patient convenience, and continuous improvement.