Consultant - B and M Retail

Consultant - B and M Retail is responsible for supporting retail business operations, enhancing customer experience, and driving sales growth within brick-and-mortar (B&M) retail environments. The involves assisting customers, managing retail processes, coordinating with internal teams, monitoring store performance, and ensuring smooth day-to-day retail operations.

Roles & Responsibilities:

• Support daily retail operations and ensure smooth functioning of store activities.
• Assist customers with product information, service guidance, and purchase-related queries.
• Build and maintain positive relationships with customers to enhance customer satisfaction.
• Promote products, services, and ongoing offers to achieve sales objectives.
• Coordinate with store management and internal teams for operational support activities.
• Monitor customer feedback and provide suggestions for improving retail services.
• Ensure proper display, arrangement, and availability of products within the retail store.
• Maintain accurate records of customer interactions, sales activities, and store operations.
• Assist in inventory monitoring, stock management, and replenishment coordination.
• Handle customer complaints and service-related concerns professionally.
• Support implementation of marketing campaigns, promotional events, and customer engagement activities.
• Ensure compliance with company policies, retail standards, and operational procedures.
• Assist in billing coordination, payment handling, and retail documentation processes when required.
• Coordinate with vendors and supply chain teams regarding product availability and stock requirements.
• Maintain cleanliness, organization, and professional appearance of retail areas.
• Participate in sales reviews, operational meetings, and business improvement initiatives.
• Stay updated with product knowledge, market trends, and customer preferences.
• Support achievement of store targets and overall business objectives.
• Maintain professionalism, positive communication, and customer-focused service at all times.
• Perform additional retail operations and customer support responsibilities assigned by management or supervisors.

Tata 1mg is a digital healthcare platform focused on making healthcare accessible, affordable, and convenient for people across India.

The platform offers a wide range of healthcare services, including online pharmacy solutions, diagnostic services, and health information support through a technology-driven ecosystem.

Our Story

Tata 1mg was established with the vision of simplifying healthcare access through digital innovation and customer-centric healthcare services.

Over the years, the platform has expanded its offerings and strengthened its presence in the healthcare sector by focusing on transparency, convenience, and quality healthcare solutions.

Our Mission

The organization aims to:

• Improve healthcare accessibility and affordability
• Deliver reliable pharmacy and diagnostic services
• Empower individuals with trusted healthcare information
• Enhance customer experience through technology-driven healthcare solutions
• Promote better healthcare outcomes through convenience and quality services

Our Vision

To be a trusted digital healthcare platform recognized for innovation, accessibility, and excellence in healthcare services.

Our Services / What We Offer

Tata 1mg offers a comprehensive range of healthcare and wellness solutions, including:

• Online pharmacy and medicine delivery services
• Diagnostic and laboratory testing services
• Health and wellness products
• Online healthcare information and support
• Preventive healthcare and wellness solutions

Why Choose Us

Tata 1mg stands out for its commitment to accessible and technology-enabled healthcare:

• Customer-centric digital healthcare platform
• Convenient access to medicines and diagnostic services
• Focus on affordability, transparency, and quality
• Technology-driven healthcare operations and support
• Commitment to continuous innovation and service improvement

Our Team

Tata 1mg is supported by a team of healthcare professionals, pharmacists, technology experts, and operational specialists dedicated to delivering reliable and efficient healthcare services.

Their expertise helps ensure quality service delivery and improved customer experience.

Infrastructure / Technology

The organization utilizes advanced digital technologies and modern operational systems to support seamless healthcare access, online pharmacy services, and diagnostic operations.

Its technology-driven infrastructure is designed to improve convenience, efficiency, and healthcare accessibility.

Our Commitment

Tata 1mg remains committed to making healthcare simpler, more accessible, and affordable while maintaining strong standards of quality, reliability, and customer care.

The organization continuously works toward innovation, operational excellence, and improving healthcare experiences for users.