Front Office Executive Receptionist

Professional Front Office Executive responsible for managing reception operations, patient registration, appointment scheduling, and customer service activities within hospital environments.

Roles & Responsibilities

• Manage reception and front desk operations.
• Register patients and schedule appointments.
• Handle patient inquiries and communications.
• Coordinate with hospital departments effectively.
• Maintain patient records and documentation.
• Manage telephone and visitor interactions.
• Support billing and administrative activities.
• Ensure excellent customer service standards.
• Handle patient concerns professionally.
• Maintain confidentiality of patient information.
• Monitor patient flow and waiting areas.
• Prepare front-office reports and summaries.
• Support admission and discharge coordination.
• Maintain filing and documentation systems.
• Contribute to patient satisfaction initiatives.

Shalby Multi-Specialty Hospital, Indore is one of the leading multi-specialty hospitals in Indore, located at Janjeerwala Square, Race Course Road. It is part of the well-known Shalby Hospitals healthcare network founded by Dr. Vikram Shah, which is especially recognized for joint replacement and orthopedic care.

Key Highlights

• Multi-specialty tertiary care hospital
• 24×7 Emergency & Trauma services
• NABH & NABL accredited healthcare standards
• Advanced ICU and modular operation theatres
• Strong expertise in Orthopedics & Joint Replacement
• Organ transplant services including kidney and liver transplant
• Modern cancer treatment facilities
• Experienced team of doctors, nurses, and healthcare professionals

Major Specialties

• Orthopedics & Joint Replacement
• Cardiology & Cardiac Surgery
• Neurology & Neurosurgery
• Oncology (Cancer Care)
• Gastroenterology
• Nephrology & Kidney Care
• Urology
• Critical Care
• Gynecology & Obstetrics
• Pathology & Diagnostics
• Emergency Medicine

Hospital Facilities

• Around 200+ beds
• ICU, NICU, PICU facilities
• 9 modular operation theatres
• Advanced diagnostic imaging
• Pharmacy & laboratory services
• Cashless insurance support
• International patient services