Receptionist

The Receptionist will manage front desk operations, patient greeting, registration support, appointment coordination, call handling, enquiry response, and patient guidance at The POSH Hospital, Puducherry. This requires 12th pass, B.Com, BBA, BA, or any graduate qualification with 1–2 years of front office or reception experience.

Roles & Responsibilities

• Welcome patients, attendants, visitors, and guests politely at the reception desk.
• Handle phone calls, walk-in enquiries, appointments, and basic service guidance.
• Support patient registration, OPD coordination, billing guidance, and report collection.
• Provide information about doctors, departments, timings, services, and hospital process flow.
• Maintain visitor records, appointment registers, enquiry logs, and patient information accurately.
• Coordinate with OPD, billing, laboratory, pharmacy, nursing, and patient care teams.
• Guide patients to consultation rooms, billing counters, laboratory, and pharmacy.
• Manage waiting area communication and help reduce patient confusion or delays.
• Handle patient queries politely and escalate unresolved issues to seniors.
• Use hospital software, computer systems, telephone, and office tools efficiently.
• Maintain confidentiality of patient information and hospital records.
• Ensure smooth, helpful, and patient-friendly reception services.

The Posh Hospital is a leading multi-specialty healthcare institution dedicated to delivering advanced medical care with compassion, integrity, and excellence. Located in Puducherry, India, the hospital has earned a reputation for providing high-quality and affordable healthcare services through a patient-centered approach and state-of-the-art medical infrastructure. Founded with the vision of making specialized healthcare accessible to the community, The Posh Hospital combines clinical expertise with modern technology to ensure the best possible outcomes for patients.

Originally established as Pondy Ortho Clinic in 2005 and later rebranded as The Posh – Pondy Ortho Speciality Hospital in 2017, the institution has evolved from a single-room clinic into one of the region's trusted healthcare destinations. Under the leadership of renowned orthopedic surgeon Dr. Veerappan Veeriah, the hospital has expanded its services to provide comprehensive multi-specialty and surgical care.

Our Vision

To be recognized as a leading healthcare institution known for clinical excellence, ethical practices, innovation, and outstanding patient satisfaction while continuously improving healthcare standards and outcomes.

Our Mission

To provide world-class, ethical, and affordable healthcare services through advanced technology, highly skilled professionals, and a compassionate approach that supports patients throughout their healthcare journey.

Centers of Excellence

The Posh Hospital offers specialized medical services across a broad range of disciplines, including:

• Orthopedics and Joint Replacement
• Spine Surgery
• Arthroscopy and Sports Injury Care
• General Surgery
• Oncology and Surgical Oncology
• Cardiothoracic and Vascular Surgery
• Pulmonology and Chest Medicine
• Rheumatology
• Nephrology
• Gastroenterology
• Pediatrics
• General Medicine
• Emergency and Trauma Care
• Physiotherapy and Rehabilitation

Supported by experienced doctors and multidisciplinary teams, the hospital delivers personalized and evidence-based treatment plans.

Advanced Healthcare Infrastructure

The Posh Hospital is equipped with modern facilities and advanced technologies, including:

• Emergency and Critical Care Services
• Intensive Care Support
• Modern Operation Theatres
• Advanced Diagnostic and Imaging Services
• Pharmacy Services
• Inpatient and Outpatient Care
• Physiotherapy and Rehabilitation Units
• 24×7 Medical Services
• Patient-Friendly Infrastructure

These facilities enable the hospital to provide comprehensive healthcare solutions under one roof.

Commitment to Quality

The hospital emphasizes patient safety, clinical quality, and hygiene standards. It has been recognized for excellence in sanitation and has maintained a strong focus on infection control and timely surgical interventions to ensure superior patient outcomes.

Why Choose The Posh Hospital?

• More than two decades of healthcare experience
• Experienced team of doctors and specialists
• Advanced orthopedic and surgical expertise
• State-of-the-art infrastructure and technology
• Affordable and ethical healthcare services
• Comprehensive multi-specialty care under one roof
• Patient-centric and compassionate approach
• Strong commitment to quality and safety

Our Commitment

At The Posh Hospital, we believe healthcare is about restoring health, improving lives, and serving communities with compassion and excellence. Through innovation, expertise, and patient-focused care, we remain committed to providing exceptional healthcare services and creating healthier lives for generations to come.