Insurance Coordinator

The Insurance Coordinator will be responsible for handling insurance, TPA, cashless approvals, mediclaim documentation, claim follow-up, discharge billing coordination, and patient insurance support at The POSH Hospital, Puducherry. This requires B.Com, BBA, BA, or any graduate qualification with 1–2 years of experience in insurance or hospital TPA coordination.

Roles & Responsibilities

• Handle TPA, insurance, cashless, mediclaim, and corporate patient documentation.
• Verify patient details, policy documents, proof, admission notes, and eligibility requirements.
• Coordinate pre-authorization, enhancement, query reply, and final approval process.
• Follow up with insurance companies, TPA portals, doctors, billing, and patients.
• Maintain insurance files, approval records, claim trackers, and daily status reports.
• Coordinate discharge billing and final claim approval to reduce patient delays.
• Explain insurance process, approval status, and payment responsibilities to patients politely.
• Track pending approvals, claim queries, denials, and documentation gaps.
• Coordinate with billing, nursing, consultants, accounts, and front office teams.
• Ensure claim documents are complete, accurate, and submitted on time.
• Maintain confidentiality of patient, insurance, and financial information.
• Ensure accurate, timely, and patient-friendly insurance support.

The Posh Hospital is a leading multi-specialty healthcare institution dedicated to delivering advanced medical care with compassion, integrity, and excellence. Located in Puducherry, India, the hospital has earned a reputation for providing high-quality and affordable healthcare services through a patient-centered approach and state-of-the-art medical infrastructure. Founded with the vision of making specialized healthcare accessible to the community, The Posh Hospital combines clinical expertise with modern technology to ensure the best possible outcomes for patients.

Originally established as Pondy Ortho Clinic in 2005 and later rebranded as The Posh – Pondy Ortho Speciality Hospital in 2017, the institution has evolved from a single-room clinic into one of the region's trusted healthcare destinations. Under the leadership of renowned orthopedic surgeon Dr. Veerappan Veeriah, the hospital has expanded its services to provide comprehensive multi-specialty and surgical care.

Our Vision

To be recognized as a leading healthcare institution known for clinical excellence, ethical practices, innovation, and outstanding patient satisfaction while continuously improving healthcare standards and outcomes.

Our Mission

To provide world-class, ethical, and affordable healthcare services through advanced technology, highly skilled professionals, and a compassionate approach that supports patients throughout their healthcare journey.

Centers of Excellence

The Posh Hospital offers specialized medical services across a broad range of disciplines, including:

• Orthopedics and Joint Replacement
• Spine Surgery
• Arthroscopy and Sports Injury Care
• General Surgery
• Oncology and Surgical Oncology
• Cardiothoracic and Vascular Surgery
• Pulmonology and Chest Medicine
• Rheumatology
• Nephrology
• Gastroenterology
• Pediatrics
• General Medicine
• Emergency and Trauma Care
• Physiotherapy and Rehabilitation

Supported by experienced doctors and multidisciplinary teams, the hospital delivers personalized and evidence-based treatment plans.

Advanced Healthcare Infrastructure

The Posh Hospital is equipped with modern facilities and advanced technologies, including:

• Emergency and Critical Care Services
• Intensive Care Support
• Modern Operation Theatres
• Advanced Diagnostic and Imaging Services
• Pharmacy Services
• Inpatient and Outpatient Care
• Physiotherapy and Rehabilitation Units
• 24×7 Medical Services
• Patient-Friendly Infrastructure

These facilities enable the hospital to provide comprehensive healthcare solutions under one roof.

Commitment to Quality

The hospital emphasizes patient safety, clinical quality, and hygiene standards. It has been recognized for excellence in sanitation and has maintained a strong focus on infection control and timely surgical interventions to ensure superior patient outcomes.

Why Choose The Posh Hospital?

• More than two decades of healthcare experience
• Experienced team of doctors and specialists
• Advanced orthopedic and surgical expertise
• State-of-the-art infrastructure and technology
• Affordable and ethical healthcare services
• Comprehensive multi-specialty care under one roof
• Patient-centric and compassionate approach
• Strong commitment to quality and safety

Our Commitment

At The Posh Hospital, we believe healthcare is about restoring health, improving lives, and serving communities with compassion and excellence. Through innovation, expertise, and patient-focused care, we remain committed to providing exceptional healthcare services and creating healthier lives for generations to come.