Sr. Manager – Business Development

The Sr. Manager – Business Development will be responsible for driving business growth through strategic client acquisition, relationship management, and market expansion. This requires strong negotiation skills, team leadership, and the ability to promote testing services effectively to clients across industries.

Roles and Responsibilities:

• Develop and execute business development strategies to promote testing and CRO services.
• Identify new business opportunities, target markets, and potential clients.
• Achieve and exceed assigned sales targets and revenue goals.
• Build and maintain strong relationships with clients, stakeholders, and partners.
• Handle client inquiries via phone, email, and in-person meetings professionally.
• Conduct sales visits, presentations, and service demonstrations to prospective clients.
• Promote Megsan Labs’ testing capabilities and service offerings effectively.
• Prepare proposals, quotations, and negotiate contracts with clients.
• Lead and manage a team of business development executives (approx. 10 members).
• Monitor team performance, set targets, and provide guidance to achieve business goals.
• Train and mentor team members on sales techniques and product knowledge.
• Collaborate with technical and operations teams to align services with client requirements.
• Maintain updated knowledge of CRO industry trends, competitor activities, and market dynamics.
• Develop pricing strategies and ensure competitive positioning in the market.
• Track sales performance, pipeline, and conversion rates using CRM tools.
• Prepare and present sales reports, forecasts, and MIS to senior management.
• Attend industry events, conferences, and networking opportunities to generate leads.
• Ensure high levels of customer satisfaction and retention through proactive engagement.
• Handle escalations and resolve client concerns effectively.
• Drive brand visibility and market presence through strategic initiatives.
• Maintain accurate documentation of client interactions and business transactions.
• Ensure compliance with company policies and business practices.
• Contribute to long-term business growth and expansion strategies.
• Demonstrate excellent communication, negotiation, and leadership skills.