Receptionist

The Receptionist will manage front desk operations, patient greeting, registration support, appointment coordination, call handling, enquiry response, and patient guidance at VIMS Hospital, Ahmedabad. This requires any graduate qualification with 1–2 years of front office or reception experience.

Roles & Responsibilities

• Welcome patients, attendants, visitors, and guests politely at the reception desk.
• Handle phone calls, walk-in enquiries, appointments, and basic service guidance.
• Support patient registration, OPD coordination, billing guidance, and report collection.
• Provide information about doctors, departments, timings, services, and hospital process flow.
• Maintain visitor records, appointment registers, enquiry logs, and patient information accurately.
• Coordinate with OPD, billing, laboratory, pharmacy, nursing, and patient care teams.
• Guide patients to consultation rooms, billing counters, laboratory, pharmacy, and waiting areas.
• Manage waiting area communication and help reduce patient confusion or delays.
• Handle patient queries politely and escalate unresolved issues to seniors.
• Use hospital software, computer systems, telephone, and office tools efficiently.
• Maintain confidentiality of patient information and hospital records.
• Ensure smooth, helpful, and patient-friendly reception services.

VIMS Multi Speciality Hospital is a premier healthcare institution dedicated to delivering world-class medical care with compassion, excellence, and innovation. Established with the vision of making advanced healthcare accessible to all sections of society, the hospital has earned a reputation for providing comprehensive and patient-centered services supported by state-of-the-art infrastructure and highly qualified healthcare professionals.

Known as Vydehi Institute of Medical Sciences and Research Centre (VIMS), the institution was founded in 2000 and has grown into one of India's leading tertiary care hospitals and medical education centers. Located in Whitefield, Bengaluru, Karnataka, VIMS houses a 1,600-bed multi-specialty hospital and provides round-the-clock emergency, critical care, laboratory, blood bank, and ambulance services.

Our Vision

To provide world-class, state-of-the-art healthcare services while maintaining excellence in education, research, and patient care for the benefit of humanity.

Our Mission

To achieve and maintain excellence in healthcare, medical education, and research while extending quality medical services to urban, rural, and underprivileged communities. The institution is committed to providing ethical, compassionate, and affordable healthcare to society.

Advanced Healthcare Infrastructure

VIMS Multi Speciality Hospital features world-class infrastructure designed to provide comprehensive healthcare services, including:

• 1,600-bed tertiary care hospital
• 24×7 Emergency Department
• Critical Care Units
• Blood Bank Services
• Advanced Diagnostic Laboratories
• Ambulance Services
• Modern Operation Theatres
• Intensive Care Units
• Comprehensive Inpatient and Outpatient Services
• Specialized Ayurveda and Alternative Healing Services

These facilities enable the hospital to deliver advanced and evidence-based medical care across multiple specialties.

Centers of Excellence

VIMS offers specialized and super-specialty services across numerous disciplines, including:

• Cardiology
• Cardiothoracic and Vascular Surgery
• Gastroenterology
• Endocrinology
• Neurology
• Neurosurgery
• Nephrology
• Urology
• Plastic Surgery
• Surgical Oncology
• Radiation Oncology
• Pediatric Oncology
• General Medicine
• Orthopedics
• ENT
• Dermatology
• Obstetrics & Gynecology
• Emergency Medicine

Supported by multidisciplinary teams and advanced medical technologies, VIMS provides personalized treatment plans and high-quality patient care.

Community Service and Social Commitment

VIMS is committed to serving the underprivileged sections of society. Approximately 30% of hospital beds are reserved for economically disadvantaged patients, and the institution provides free treatment, surgeries, diagnostics, medicines, food, and follow-up care for needy individuals. The hospital also actively participates in community health programs and government healthcare initiatives.

Education and Research

As one of the leading medical institutions in the country, VIMS combines healthcare delivery with academic excellence and research. The institution offers undergraduate, postgraduate, super-specialty, and research programs while promoting innovation and scientific advancement in medicine.

Why Choose VIMS Multi Speciality Hospital?

• One of India's leading tertiary care hospitals
• 1,600-bed world-class healthcare facility
• Highly qualified doctors and healthcare professionals
• Advanced super-specialty services
• State-of-the-art infrastructure and technology
• Strong commitment to research and medical education
• Community-oriented healthcare initiatives
• Patient-centered and compassionate approach
• 24×7 emergency and critical care services

Our Commitment

At VIMS Multi Speciality Hospital, we believe that healthcare is about transforming lives through compassion, innovation, and excellence. Through advanced medical technology, expert healthcare professionals, and a strong commitment to humanity, we continue to provide exceptional healthcare services and create healthier communities for generations to come.